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On numerous occasions we have found that an e-mail prompt, such as the one above, was the only action that was required to receive payment. We assume that most of our late paying buyers
either forgot to send payment or (more likely) had lost their enthusiasm for the auction when it was time for them to take the burdensome steps of having to write a check, and address and mail an envelope. Some of
the more colorful explanations that our buyers have give us over the years for why payment was delayed, or we could not contact them have included: family emergencies, computer problems, and changed email addresses.
After repeated attempts to make contact, all eventually paid us for the eBay auctions that they had won. If you receive no response to the first or second e-mail reminder, consider calling the buyer on the
telephone. eBay buyer/seller telephone numbers can be obtained from the eBay site HERE. If these efforts are unsuccessful the seller can file a Non-Paying Bidder Alert through eBay. eBay sellers options for non-paying bidders can be found HERE. If you have been patient, sent a couple of friendly e-mails reminding the buyer of their obligation, contacted the buyer via telephone, and still have not received payment, your obligation to the eBay community is to leave negative feedback for the buyer. The buyers who never ultimately pay are referred to in the eBay community as "deadbeat buyers". When you finally do post negative feedback for deadbeat buyers, you run the risk of receiving negative counter feedback. However, in the few cases where we have left negative eBay feedback for non-payment, we have never received any counter feedback.
The 90 day feedback expiration
- eBay allows you 90 days from the conclusion of the auction to leave feedback for the buyer. In the case of negative feedback, this can be used to your advantage defensively. If you intend on leaving negative feedback for a buyer who did not pay and you're worried about a retaliatory negative feedback comment, mark your calendar (MS Outlook!) and wait until just before the feedback expiration. On the last day, post your negative feedback for that buyer. The buyer for whom you posted feedback may not notice the negative comment in time and may not be able to post negative feedback for you. Although this tactic does not help the eBay community in the interim, it may protect you, and the tactic is certainly within your rights within the framework of eBay's rules.
Another option for the seller is to request a Final Value Fee credit. The Final Value Fee credit must be filed within 60 day of the end of an
auction and only after a Non-Paying Buyer Alert has been filed (between 7 and 45 days after auction end). The Final Value Fee credit refunds the commission paid on an auction.
NEXT: Maximize Profits - How to keep your costs to a minimum
Introduction
Where to buy books to sell on eBay
Planning your auction
How to write an auction title
How to write an auction listing
Auction item photographs
How to maximize your selling price
After the auction
What if the buyer doesn't pay
Maximize Profits - Keep your costs to a minimum
What not to do - a summary
Top Ten Seller Tips
Register on eBay
Buying on eBay - buying tips
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Copyright © 2002-2007 Fadedgiant.net / Harry Paul Mann, Jr
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Guides to selling your books on e-Bay and online
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Ebay Business the Smart Way: Maximize Your Profits on the Web's #1 Auction Site by Joseph T. Sinclair
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Online auction sales have grown exponentially in each of the last several years, and the undisputed industry champion is eBay, which commands nearly 90% of all online
auction business. Selling merchandise on eBay is so simple and profitable that the marketplace has become as fiercely competitive as it is crowded. Whether just starting out or hoping to achieve greater
success, online sellers need a solid business strategy to outrun their rivals. EBay Business the Smart Way is the answer, covering topics like:
* Startup * licenses * building credibility *
accounting * inventory management * shipping * finding products to sell * creating a storefront website * Taxes * liability * saving expenses by buying business supplies on eBay
and hundreds of
other crucial issues, from how to market your products and your business to hiring employees -- or getting assistance without hiring!
A tremendous timesaver that lets readers focus more on
selling their products, and less on business processes, EBay Business the Smart Way is the key to running a low-risk, high-profit online auction business.
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The Official eBay Bible by Jim Griffith, Jim Griff Griffith
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America's official eBay Ambassador shares his humor, know-how, and matchless eBay expertise in this authoritative guide geared to both the beginning bidder and seller, as
well as the professional entrepreneur.
Whether it's just a desire to make some extra money, buy the latest set of golf clubs, or start a new business, eBay is the best online destination. With a
community of more than forty-six million people around the work every day, eBay is the world's online marketplace.
In this definitive resource, ultimate eBay insider Jim Griffith-also known as
Griff-tells readers everything they need to know to become successful online buyers and sellers. In this indispensable manual-completely authorized by eBay and featuring the latest formats, screens,
protocols, and etiquette-the eBay Guru of online auctions provides a comprehensive blueprint for:
o Navigating the Web site
o Placing a bid
o Putting items up for sale
o Setting up your own successful eBay business
o Tricks of the trade from successful eBay buyers and sellers
o Strategies for safe, secure, hassle-free eBay buying and selling
o Tips and shortcuts for even the most technologically challenged
o Case studies and success stories of people whose lives have been changed by eBay
For first-time users or online pros, The
Official eBay Bible teaches people how to swap and shop with the best of them.
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Starting an eBay Business for Dummies by Marsha Collier
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Starting An eBay Business For Dummies is the book eBay entrepreneurs have been dying to have -- all the tips and tricks of turning eBay trading into a full-time job are here.
This book covers the essentials an eBay user or budding entrepreneur needs to start a money-making venture by trading on eBay. Discover the essentials not only for maximizing your profits on
eBay, but also how to run a smart business. This guide explains the enhanced features of eBay including their new Gallery feature designed to help business pull in customers by displaying their goods in
individual online boutiques.
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Sell it on eBay: TechTV's Guide to Creating Successful eBay Auctions by Jim Heid, Toby Malina
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Got goods to sell? Then get this guide! Chances are, if something exists (and maybe even if it doesn't), it's been sold on eBay! But making sure that your items not just
sell, but sell quickly, at your desired price, and without any snafus in shipping or payment takes some doing in the world's largest bazaar. To ensure that kind of eBay success, you need this no-nonsense
guide. In these pages, eBay aficionados Jim Heid and Toby Malina have teamed with the folks at TechTV to create the first and last word on selling at eBay. Through easily digestible text and a visually
approachable design that shows you how to take flattering photos of your merchandise and design beautiful pages, this handy guide hones in on precisely what you need to know to sell or even start your
own business on eBay. Filled with need-to-know information about everything from payment methods to shipping considerations and establishing starting bid prices, this is where you'll want to go before
you go online!
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The Official Ebay Guide to Buying, Selling and Collecting Just About Anything by Laura
Fisher Kaiser, et al
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HAPPY HUNTING™ ON eBay- Aunt Fannie's cameo pin collection...the cartoon-character lunch boxes you had in third grade...that cast-iron doorstop you bought for $2
but is really worth $200....Whether you're a busy buyer, an avid seller, or just a fun-loving browser, you'll find countless collectibles like these on eBay, the world's largest person-to-person online
trading community.
Now -- in this official primer from the popular Internet site that has revolutionized the collecting world -- the experts at eBay unlock the secrets of successful online buying and
selling, for everyone from the enthusiastic beginner to the seasoned pro. Featuring an introduction by Pierre Omidyar, eBay's founder and chairman, and packed with tips and stories from
"eBaysians" all over the country, The Official eBay™ Guide is the only authorized book that shows you how to * BUY SMART -- unraveling the mystery of value, bidding to win, and learning
how to spot the really good stuff* BE A SAVVY SELLER -- from writing the perfect item listing to collecting payments from your happy customers* LEARN FROM THE EXPERTS -- top eBaysians, Ambassadors, Power
Sellers, and eBay employees lend advice and share secrets for success* FIND THE GREAT STUFF -- how to work garage sales, flea markets, tag sales, estate sales, and even the other kind of auction. Packed
with invaluable resources, information, and practical tips, The Official eBay™ Guide also features entertaining stories about the millions of people who make up the eBay community. It's your
must-have companion for mastering the art of buying and selling an astounding range of collectibles and items, from the practical to the whimsical.
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How To Sell On eBay: An Instructional Guide by Annette Graf
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Did you ever want to sell on eBay but didn't know how to get started? Are you a seller but would like to learn how to become more successful. How To Sell On eBay is written
in an easy to follow format from a top seller on eBay. eBay is the first and most successful online auction that allows you to buy and sell over the Internet. Depending on how knowledgeable you are about
computers, the Internet, and getting started, this book will assist with the basics of buying and selling on eBay, as well as what sells and what doesn't. Perhaps, you don't have anything to sell right
now, but having heard so much about eBay your are curious and feel in the future, it might be something to check into. If it's the extra cash you are after, or the lure of seeing how much an item will
sell for, then eBay is the right place to do this. So come along on this adventure and check out our step-by-step instruction book about eBay!
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Selling Used Books Online: The Complete Guide to Bookselling at Amazon's Marketplace
and Other Online Sites by Stephen Windwalker
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